Receptionist dialogue

1. The guest

Have you got a single room for tonight?

I'd like to stay in a double room.

Do all the rooms have air-conditioning?

Is breakfast included?

When do you serve breakfast?

Could you give me a call at 7 tomorrow morning, please?

I'd like to pay in cash/by credit card/by traveller's cheque (AE: check).

2. The receptionist

•   Hello, can I help you?

•   Would you like a room with a bath or a shower?

•   How long would you like to stay at our hotel?

•   How would you like to pay?

•   Your room is on the second floor on the right.

•   Sorry, we're fully booked for tonight.

•   Sorry, we are full up.

Is there anything else I can do for you?